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I tried to return some items purchased at the Buford, GA Hobby Lobby at the Gainesville, HA Hobby Lobby. They would not accept them. The Gainesville store manager even lied to my face saying I didn't purchase one item at Hobby Lobby. It certainly was purchased at a...
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1.0
#1066849
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Friday, June 2, 2017 I have a number of complaints about store associates' attitudes at the Bridgeton, Missouri store, but I'm going to stick with the experience I had this evening for now. Just prior to the announcement at 7:45 that the store would be closing, a store...
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2.9
#1055637
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I have shopped at Hobby Lobby many times and really enjoyed the many treasures I found there so this review is strictly based on when there is a problem with an item and the customer service provided which was nil. I purchased a large picture and when it was hung on...
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3.2
I didn't like
  • Company does not stand behind their product
#1055008
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Decorative Letter Review

Hobby Lobby
#1031442
4.0
I found some letters that i liked but they didnt have all tha ones i needed tha employee told me they should be getting more in on wed what she didnt tell until tha next time a came back was that those letters were being discontinued nor was there a discontinuing sign there either
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Hobby Lobby Customer Care Review

Hobby Lobby
#995635
1.8
Me, a friend, and her four year old daughter were looking around and one of the employees started to follow us around. Later on she accused us of stealing and also complained about my friends daughter leavening a few things in the wrong place. She is only four years old, she obviously didn't mean any harm.
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Hobby Lobby Customer Care Review

Hobby Lobby
#990413
3.3
Only one register for returns. Alot of employees and two register available. 20 minutes in line and had to leave store in Harlingen tx
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Hobby Lobby Manager Review

Hobby Lobby
#983910
3.9
Manager is very rude to customers.
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I had got a Bob Ross oil paint brush and use it 2x's and it fell off the wooden stick...took it back and I could not find my sales slip. all I wanted was another one the same. Then manager told me he did not know what I did to it or what it was used on. The brush still...
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I didn't like
  • Poor management
  • Poor customer service
#1046060
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Ordered online flowers and two decorative tassels. Everything was sent poorly packaged. One tassel was nicely encased in a plastic tube . The 2nd tassel was put in the overlarge box loose. Not even wrapped in paper. The 2nd tassel fell apart and made a mess of the...
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2.4
#1043932
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I went into the Hobby Lobby store in Brunswick Georgia. I found a board that was marked $4 the boards behind it was marked $40. I went to customer service to notify them that the price was marked wrong. The customer service representative argumentatively told me that...
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Anonymous
Anonymous

They legally do not have to honor that price because they don't have scanners they are not like all other retail stores...someone could have switched the price

3.0
#1026685
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I ordered online a galvanized milk can priced $39.99 originally but with 40% off it was $23.99 taxes were $2.16 & I was also charged $7.95 for standard shipping, which brought my total to $34.10 ! Ok that's all fine & good , I get the milk can (which I had ordered to...
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Anonymous
Anonymous

Some hobby lobby store don't accept returns for purchases made online, the items purchased are sent from a warehouse that is completely different from the retail store. So usu...

Anonymous
Anonymous

It's the same with ordering online. You get a refund minus the shipping. A lot of places do that. Hobby Lobby is not the only place to have that policy.

3.9
#1020357
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Hobby Lobby offers a 40% off coupon. On furniture and fabric, the items have two prices. One is the regular every day price, and the other is the made up never sold for price. Nevertheless, the discount is taken off the made up never sold for price. This makes the...
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Anonymous
Anonymous

Furniture you buy at Hobby Lobby is always marked at a 30% discount, you have the regular price then you have the orange tag which is actually the 30% discount taken from the ...

1.8
#1015873
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I needed 8 cabinet handles that were not in stock at my local store so they were special ordered. After waiting a week I got a call saying they were out of stock at the warehouse and would be reordered. I waited another week but they still were not in. The order person...
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1.9
#1005977
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First off i hate the snooty judgmental attitude of 90% of the employees there. I always get followed around the entire store because I'm not a rich basic looking white person...i have tattoos and colored hair and i guess in their eyes that means im a theif! I...
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Anonymous
Anonymous

I work at Hobby Lobby and whenever someone gets called to open up another register, we are actually supposed to take the person who was next in line. Also at my store we've ha...

Anonymous
Anonymous

That customer was before you fair and square. When another cashier comes up to get the lines down, at any store, they should first take the customers that are already in line....

1.9
#1003345
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