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Hobby Lobby has great products and such poor service. One must wait in line for a minimum of 30 minutes as there are only 2 lines open. Management at Hulen in Ft Worth came to answer phone, sees the long lines and totally ignores them. Another associate randomly picks...
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#1073176
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I tried to return some items purchased at the Buford, GA Hobby Lobby at the Gainesville, HA Hobby Lobby. They would not accept them. The Gainesville store manager even lied to my face saying I didn't purchase one item at Hobby Lobby. It certainly was purchased at a...
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Anonymous
Anonymous

As someone who has worked at hobby lobby let me explain where they are coming from. I highly doubt the manager "lied straight to your face." Why? Because the manager is simply...

1.0
#1066849
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Friday, June 2, 2017 I have a number of complaints about store associates' attitudes at the Bridgeton, Missouri store, but I'm going to stick with the experience I had this evening for now. Just prior to the announcement at 7:45 that the store would be closing, a store...
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2.9
#1055637
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Hobby Lobby - No scanners at register

Hobby Lobby
#1071623
1.5
They are too cheap to get a POS system, long lines. They manually enter all items in register. I only go there when I only need a few items because of this. They never enter everything in right. I'm usually over charged, but went today and I was under charged, take that Hobby Lobby.
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Decorative Letter Review

Hobby Lobby
#1031442
4.0
I found some letters that i liked but they didnt have all tha ones i needed tha employee told me they should be getting more in on wed what she didnt tell until tha next time a came back was that those letters were being discontinued nor was there a discontinuing sign there either
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Hobby Lobby Customer Care Review

Hobby Lobby
#995635
1.8
Me, a friend, and her four year old daughter were looking around and one of the employees started to follow us around. Later on she accused us of stealing and also complained about my friends daughter leavening a few things in the wrong place. She is only four years old, she obviously didn't mean any harm.
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Hobby Lobby Customer Care Review

Hobby Lobby
#990413
3.3
Only one register for returns. Alot of employees and two register available. 20 minutes in line and had to leave store in Harlingen tx
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I have shopped at Hobby Lobby many times and really enjoyed the many treasures I found there so this review is strictly based on when there is a problem with an item and the customer service provided which was nil. I purchased a large picture and when it was hung on...
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3.2
I didn't like
  • Company does not stand behind their product
#1055008
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I had got a Bob Ross oil paint brush and use it 2x's and it fell off the wooden stick...took it back and I could not find my sales slip. all I wanted was another one the same. Then manager told me he did not know what I did to it or what it was used on. The brush still...
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Westover, West Virginia
I didn't like
  • Poor management
  • Customer service
#1046060
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Ordered online flowers and two decorative tassels. Everything was sent poorly packaged. One tassel was nicely encased in a plastic tube . The 2nd tassel was put in the overlarge box loose. Not even wrapped in paper. The 2nd tassel fell apart and made a mess of the...
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2.4
#1043932
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I went into the Hobby Lobby store in Brunswick Georgia. I found a board that was marked $4 the boards behind it was marked $40. I went to customer service to notify them that the price was marked wrong. The customer service representative argumentatively told me that...
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Anonymous
Anonymous

They legally do not have to honor that price because they don't have scanners they are not like all other retail stores...someone could have switched the price

3.0
#1026685
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I ordered online a galvanized milk can priced $39.99 originally but with 40% off it was $23.99 taxes were $2.16 & I was also charged $7.95 for standard shipping, which brought my total to $34.10 ! Ok that's all fine & good , I get the milk can (which I had ordered to...
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Anonymous
Anonymous

Some hobby lobby store don't accept returns for purchases made online, the items purchased are sent from a warehouse that is completely different from the retail store. So usu...

Anonymous
Anonymous

It's the same with ordering online. You get a refund minus the shipping. A lot of places do that. Hobby Lobby is not the only place to have that policy.

3.9
#1020357
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Hobby Lobby offers a 40% off coupon. On furniture and fabric, the items have two prices. One is the regular every day price, and the other is the made up never sold for price. Nevertheless, the discount is taken off the made up never sold for price. This makes the...
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Anonymous
Anonymous

Furniture you buy at Hobby Lobby is always marked at a 30% discount, you have the regular price then you have the orange tag which is actually the 30% discount taken from the ...

1.8
#1015873
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I needed 8 cabinet handles that were not in stock at my local store so they were special ordered. After waiting a week I got a call saying they were out of stock at the warehouse and would be reordered. I waited another week but they still were not in. The order person...
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1.9
#1005977
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