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I think it would be more efficient and effective if instead of the cashiers just punching in the prices of every item being purchased, to have it so you scan a bar code and rings in the item and identifys all items on sales instead of having the cashiers look it up in...
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Anonymous
Anonymous

As a Hobby Lobby employee, we have to type in each item as our scanners cannot scan the bar codes. The founder does not believe in using barcodes at the registers, he feels it...

Anonymous
Anonymous

As a Hobby Lobby employee, yes it would be very nice if we could use our scanners to ring up merchandise. But the founder David Green does not believe that scanners are right ...

#1191759
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I am done shopping at hobby lobby. Just met the rudest young lady that is a manager in the Burleson Texas store. I use the term lady quite loosely. We have spent significant money in this store and will gladly spend that money at Michael's or Wal-Mart from now on. When...
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4.6
I didn't like
  • Poor management
#1178982
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I had purchased a $400 Christmas Tree at Hobby Lobby in December, 2014. After only 2 Christmas's, the bottom of the tree wouldn't light. Tried every bulb, nothing worked. Contacted Hobby Lobby and was informed to contact the manufacturer. Advised the Manufacturer of...
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1.2
I didn't like
  • Lack of care and common sense
#1175405
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Hobby Lobby - Fraude. .took my stuff gave me bad exchange card..
How is it legal for them to do a reture take your a stuff then freez the card so you cant spend it thats fraude and even having all receipts say i committed fraude by giving them my phone number.. that was turnes off same day but working when they asked.because i...
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Anonymous
Anonymous

I feel your pain

Anonymous
Anonymous

After reading several reviews on this site, as well as multiple others, Hobby Lobby seems to have a lot of issues with suspecting and confronting their customers of possible t...

1.0
#1170590
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Hobby Lobby - Customer service training needed

For some reason the female employees at the Hobby Lobby at Bell and 8th Street have the worse attitude then any craft store I have ever been in. Maybe it reflects the management there. For a so called faith based company the employees generally are grouchy and contentious and are in serious need of customer service training. This was not a one time incident either. The employees are arrogant.
#1167861
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Had something framed for over $200. While he did a good job, the man was so mean and impatient. I could not believe the stuff he was saying to myself and other customers waiting patiently. Very impatient, rude man. Customers were apologizing to him, trying to calm him...
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#1165541
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When attempting to make a return at HL I waited over 45 minutes, though there were only 7 people in line ahead of me. I asked for a manager when the line had not moved after nearly 20 minutes. The manager stated she could not open another register to help with returns...
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Anonymous
Anonymous

As a Hobby Lobby employee, I do know that sometimes it can take awhile to check out. The cashiers have to type in each merchandise by hand, so depending on how many items the ...

I didn't like
  • No customer service at any level
  • Nothing done to correct the situation
#1163709
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This was our first time in a Hobby Lobby Store although we had heard good things about them. The selection of merchandise is excellent!! However their customer service employees need work. They had many employees working but to get someone to help you, they seemed to...
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Anonymous
Anonymous

there is a sentence on the sign saying yellow sticker is your price, but they are so rude about it. She obviously didn't even bother to explain to you that the sign says yello...

3.8
#1161195
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I bought a nice 16 x 20 frame at Hobby Lobby in Shreveport, on Dec. 30 2017. I needed a custom collage matt for six 4x6 prints surrounding one 4x4 print. I showed the framer a picture of one exactly like it that I had done a couple of years ago and stated redundantly...
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#1159269
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Hobby Lobby in Las Vegas, Nevada - COULDNT RETURN MY DAUGHTERS CHRISTMAS GIFT

My daughter got a rocket for christmas from there and wanted a different one.So all i wanted was an exchange,they said they couldnt exchange without a reciept,that they would issue me a merchindise credit card and i would be able to use it after 24hrs.So the next day i go with my daughter to buy the rocket she wanted and the card was no good.they wouldnt even give us the our rocket back that we returned.so my kid is left disapointed.its bullsh**
1.0
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Discounts and Special Offers
#1158687
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