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I will never shop with them online again. They do not take in store returns for things bought online.
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Anonymous
Anonymous

I do understand how that can be frustrating, but items sold online cannot be returned in the store since the item is shipped from a warehouse instead of the actual store. One ...

1.0
#891471
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Marilyn up front had friendly happy way with customer. very smart, was king to here ℅ workers and helpful to them. Yet they seemed so pleased to be working with her and asking her question she was willing to go the extra mile to help. she kept busy and made a point to...
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#805959
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if you had any idea how hard The Hobby Lobby People worked and what pay they received you would understand more, When the store is closed all the workers clearn up the store completely as only leave when it looks like it did when they open. You get to shop in a clean...
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2.3
#805955
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Hobby Lobby Customer Care Review

Hobby Lobby
#924318
1.2
Details
Wow I went into hobby lobby today n there was only one individual that I know that nice there but the rest of people are so rude then I called customer service n they were horrible as well
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Other Product Review

Hobby Lobby
#707249
3.0
Details
Hobby Lobby is selling Witchcraft items. The Christian founders either don't know. Or don't care, if so they are Doing Wrong in the eyes of God Compromise is the proper term. Stop Selling out HB.
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Delivery Service
Diversity of Products or Services
Product or Service Quality
Website

Hobby Lobby Coupon Review

Hobby Lobby
#702075
Had a 40% off coupon and store person was very rude about it.
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Refund Policy Review

Hobby Lobby
#640430
1.0
Details
Never been so insulted by a "customer service " supervisor in my life as I was today by a lady that worked at the temecula ca hobby lobby. I refunded all items purchased today and went home to grab other items I purchased earlier in the week because she was so rude! Will never shop there again!
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
Very poor customer service in regards to their checkout system...or lack of system. Lines are often long without new checkers called to assist. Beware if trying to return an item. There is no signage to direct customers to a particular check stand for returns. Rather...
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Anonymous
Anonymous

You might want to look above the checkout lanes, there is a big sign that's says refunds/exchange. Just saying...

1.0
#800111
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Stood in the fabric area for 20 min trying to get just two yards. I rang the bell at the first moment I got there. She said will be right with you" then after 10 min I asked a employee walking by hi is there someone else working here? He said yes she's right there and...
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3.8
#736617
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standing in line for 10 min. until manager finally opened up another check stand. He spent almost 10 min. processing customer as he was very slow so i had to wait another 10 min. He refused the code I got from internet stating that I had to have it in print or on smart...
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I didn't like
  • Poor management skills
#683094
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I received a gift card from your rancho Cucamonga store and when I went to use it, it said funds were not verifiable. so now I lost out on $324 and they kept my product when I walk into the store with it so why don't they return my product back to me its mine. they...
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Anonymous
Anonymous

Same thing happen to me but it was for far less a $40 purchase turned into $27 then card was no good they use loss prevention to scam customers for an excuse!!

Anonymous
Jane

Chances are, there is suspicion of your returned merchandise being stolen. Loss prevention will deactivate an exchange card if evidence is brought to them showing theft.

#668135
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I just got off work and went into our local hobby lobby while I waited for my brother to come and pick me up. I wanted to get ideas for my apartment I just moved into. I was wearing my backpack that I put my dirty work clothes into and my purse. Not only was I followed...
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Anonymous
Anonymous

Oh My God! well I carry a big purse......whats the difference? Hobby Lobby in general is low low on the totem pole for human values. I hate that when these crappy stores treat...

Anonymous
Anonymous

Its because carrying a backpack inside a store is suspicious. I assume you are young since you must not drive so i wouldnt think anything of it but store employees do they are...

5.0
#640923
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While working at hobby lobby 2 employees who are cousins were talking about how they got hired at hobby lobby in la quinta, ca . They are long time friends with the store manager . And the cousins said they were having a hard time with the math test and the store...
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Anonymous
Anonymous

Its because of the type of people that Hobby Lobby corporation is. They only care about money and pleasing their own cult members. You don't have to have a brain to work there...

Anonymous
Anonymous

So, are you the employee that got fired or are you someone that was passed over for the job? Seems like you know a little to much about the behind the scene situation to jus...

#611626
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Contact Hobby Lobby

Mailing Address:
Hobby Lobby Stores, Inc.
7707 S.W. 44th Street
Oklahoma City, OK 73179
US
Phone:
(800) 888-0321
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Customer was in store shoplifting when she pick up a canvas bag in wearables went around the store putting items in bag . Customer came to register paid for a few items then proceeded to the foyer where hobby lobby displays furniture . Hobby Lobby manager in la quinta...
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Anonymous
anonymous

How do you know the employee reported the manager and in turn got fired? Are you by any chance that employee, and if so why didn't you say so? It wouldn't be anything to be ...

#597821
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