Friday, June 2, 2017 I have a number of complaints about store associates' attitudes at the Bridgeton, Missouri store, but I'm going to stick with the experience I had this evening for now. Just prior to the announcement at 7:45 that the store would be closing, a store...Read more
I have shopped at Hobby Lobby many times and really enjoyed the many treasures I found there so this review is strictly based on when there is a problem with an item and the customer service provided which was nil. I purchased a large picture and when it was hung on...Read more
I didn't like
- Company does not stand behind their product
I had got a Bob Ross oil paint brush and use it 2x's and it fell off the wooden stick...took it back and I could not find my sales slip. all I wanted was another one the same. Then manager told me he did not know what I did to it or what it was used on. The brush still...Read more
Westover, West Virginia
I didn't like
- Customer service
- Poor management
Hobby Lobby Customer Care Review
Only one register for returns. Alot of employees and two register available. 20 minutes in line and had to leave store in Harlingen tx
Hobby Lobby Manager Review
Manager is very rude to customers.
Hobby Lobby Gift Card Review
I will never shop at Hobby Lobby again. Purchased a gift card and when recipient tried to use it, she was told there was $0 on the card. Totally unacceptable and very embarrassing.
Hobby Lobby Cashier Review
Had the worst customer service expirence. The cashier was so rude that I left my purchase at the register, left and bought my items at Michaels.
Ordered online flowers and two decorative tassels. Everything was sent poorly packaged. One tassel was nicely encased in a plastic tube . The 2nd tassel was put in the overlarge box loose. Not even wrapped in paper. The 2nd tassel fell apart and made a mess of the...Read more
I went into the Hobby Lobby store in Brunswick Georgia. I found a board that was marked $4 the boards behind it was marked $40. I went to customer service to notify them that the price was marked wrong. The customer service representative argumentatively told me that...Read more
I ordered online a galvanized milk can priced $39.99 originally but with 40% off it was $23.99 taxes were $2.16 & I was also charged $7.95 for standard shipping, which brought my total to $34.10 ! Ok that's all fine & good , I get the milk can (which I had ordered to...Read more
Hobby Lobby offers a 40% off coupon. On furniture and fabric, the items have two prices. One is the regular every day price, and the other is the made up never sold for price. Nevertheless, the discount is taken off the made up never sold for price. This makes the...Read more
I needed 8 cabinet handles that were not in stock at my local store so they were special ordered. After waiting a week I got a call saying they were out of stock at the warehouse and would be reordered. I waited another week but they still were not in. The order person...Read more
First off i hate the snooty judgmental attitude of 90% of the employees there. I always get followed around the entire store because I'm not a rich basic looking white person...i have tattoos and colored hair and i guess in their eyes that means im a theif! I...Read more
Terrible service! I was in the Kingsport TN location and checked out at 5:20. I wish I had the girls name that rang my purchase. She didn't say anything... grabbed my stamps in an angry manner and I asked her if they were 40% off because a few had certain stickers. She...Read more
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