Contact Hobby Lobby Customer Service
How to Reach a Person at Hobby Lobby
Verified Contact Information
Toll-Free Number:
-
1-800-888-0321Toll Free
Customer Service:
-
1-405-745-1275Alaska, Hawaii and outside the US
-
1-855-329-7060
Legal:
-
1-405-745-1854
Legal:
dmcara@hobbylobby.com
DMCA Inquiries
Hobby Lobby Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Hobby Lobby Phone Number
1 (800) 888-0321
Average Hold Time
00:16:28
Average Calls duration
3 minutes
Most Popular Hobby Lobby Email Address
dmcara@hobbylobby.com
Hobby Lobby Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Hobby Lobby Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Hobby Lobby Phone Number | 1 (800) 888-0321 |
| Average Hold Time | 00:16:28 |
| Average Calls duration | 3 minutes |
| Most Popular Hobby Lobby Email Address | dmcara@hobbylobby.com |
| Hobby Lobby Live Agent Availability | 11% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Hobby Lobby Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Product/ service, request for information and employment |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Hobby Lobby | First and last name, address or zip code or email |
How to Contact Hobby Lobby Customer Service?
Most Popular Number:
(800) 888-0321
Toll Free
| Total calls: 807 | Issues resolved: 36 | Last call: Jun 9, 2026 |
Contact Information
Hobby Lobby Website:
Hobby Lobby Help Center:
Corporate Office Address:
Hobby Lobby Stores, Inc.
7707 S.W. 44th Street
Oklahoma City,
Oklahoma
73179
United States
Other Info (opening hours):
Hours:
Monday – Friday: 8:00 am – 5:00 pm (Central Time)
Mailing Address:
7600 A SW 44th St.
Oklahoma City, OK 73179
Fax:
+1 (405) 745-1721
Summary of Hobby Lobby Customer Service Calls
917
TOTAL
CALLS
CALLS
03:20
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hobby Lobby?
Product/ Service Question:
- “Broken deer”
- “Find work in my area”
- “Complaints against the manager at Hobby lobby every time I go in there he’s constantly messing with me. He’s being rude. He is as far as calling the cop and my husband and I need several complaints about i a manager from Hobby lobby”
Request for Information Question:
- “Ask about getting a discount for fleece I use to make blankets for students at WIchita Falls State Hospital”
- “Time attendance questions”
- “Question about material”
Employment Question:
- “W2 information”
- “Paystub”
- “Payroll”
Shipping and Delivery Question:
- “Order being sent to wrong address”
- “Shipment not received”
- “My order got delivered to wrong address”
Staff Question:
- “I want to talk to customers service”
- “Employee rudeness and disrespect.”
- “Complaint against the assistant manager at the Fayetteville Arkansas store”
Return/ Replace Question:
- “Refused my return with clearly marked merchandise”
- “Need a return slip for damaged lamp.”
- “Very discriminating experience. I tried returning some flowers that was snipped at the end. Milargos stated that she had just accepted a return from a previous customer, she called over the Manager Myra who denied my return”
Cards Question:
- “Lost card”
- “I never recieved my gift card I purchased on October 3rd. The $26.00 has been charged to my debit card as of October 4th. I wanted to know what to do about this as it is a gift for my 13 year old granddaughter. I’m disappointed”
- “Mah jong.card”
Payments and Charges Question:
- “Left merc on store paid and didn't get”
- “Payments”
- “Would not except payment!”
Account Question:
- “Can't change password”
- “Washington street store in Indianapolis is closed but doors are unlocked”
- “My brand new, just issued merchandise credit is showinf zero balance when i juat had the return amount added to the card and have not spent anything yet”
Refund Question:
- “Refund exchange”
- “Issue with refund”
- “Refund! Curb pickup got shipped!!!”
Activation/ Cancellation Question:
- “Cancel ordet”
- “Cancel order”
- “To cancel and order ASAP”
Website/ Application Question:
- “Want to order online app, but it wont let me!”
- “I can't get into the site”
- “I can't reach the DuBois PA store Even though I called the number that is listed on their website. I need to contact them immediately to stop a framing and order.”
Other Question:
- “Claims department for a lncident”
- “Employee info”
- “To find item”
Compare Hobby Lobby Customer Service To
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Hobby Lobby