I purchased furniture with a tag that reads, hobby lobby warehouse reorder furniture $149.99.
Furniture Always 30% off, Your price is $104.99 . My 40% coupon was refused at their Always (which indicates their regular price) price and even when speaking with a manager I was told their computer system wouldn't allow another adjustment- really?
As If they have never had to do an override or take additional off due to damaged merchandise! Their total lack of customer focus and doing the right thing was appalling. I even got the same attitude from their corporate customer service.
Will not shop there again! Maybe they need to read the definition of Always ( at all times, on all occasions).
Product or Service Mentioned: Hobby Lobby Coupon.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.