Hobby Lobby - FRAMING DEPARTMENT EMPLOYEE IN COLLIERVILLE, TN. & STORE MANAGER JEFF

17 of 351 Hobby Lobby reviews

I PHONED MANAGER JEFF LAST WK..ASKED IF I CAME IN TO GET FRAMES DONE..COULD IT BE DONE THAT DAY...HE REPLIED IF IT'S NOT CUSTOM TO WHERE THEY HAD TO ORDER FRAMES/MATS ETC.

I HAD THEM DONE WITHIN 20 MINS. RETURNED TO GET IN STORE MATS INSERTED YESTERDAY...LADY EMPLOYEE CONVEYED TO ME I COULD GET THEM BACK IN 2 WKS..SHE HAD OTHER PEOPLE AHEAD OF ME..I ASKED IF I COULD GET THEM BEFORE CLOSING..SHE WALKED OFF..CALLING THE MANAGER TO ASSIST ME.

I SENSED SHE WAS MENOPAUSAL..MANGER'S STORY COMPLETELY DIFFERENT FROM LAST WK..HE SAID OTHER'S WERE AHEAD OF ME.MIND YOU MATS WERE IN STORE NOTHING CUSTOM OREDERED.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Selection and sales
    • Diversity in products
  • What I disliked
    • Management
    • Jeff

Reason of review:
Poor customer service
Preferred solution:
REVISING RULES....IT'S ESSENTIAL THAT YOUR EMPLOYEES TREAT ALL CUSTOMERS RIGHT..NO MATTER WHAT RACE CREED OR COLOR.
Product or service
Hobby Lobby Staff
Review category
Shopping
review #909651

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