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2.5

While waiting in line, a women hit me in the hip with her shopping cart in order to 'try' to cut in front of me. In retaliation, I kneed her cart off and away from me.

No eye contact or comment that that had even happened, and then she was addressed and helped by the cashier... who was also clearly devoid of intellectual capacity. My place in line was completely ignored in favor of a rude and clearly "special" customer. Left my purchases on the counter and left.

Went down the street to Michael's.

This is not the first time I've had bad customer service--mostly, they are pretty useless (i.e. flirting with other cashiers while ignoring customers--but this was the first time that bad behavior was rewarded.

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