Product: Hobby Lobby Customer Care Clear all filters (0 of 65 reviews match)
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I’m a loyal customer of Hobby Lobby since they opened their doors. I have enjoyed the wonderful customer services, in every CA store. I expected the same moving to ID. I was shocked with how badly I was treated in the Meridian ID store yesterday. I came to buy a bench,...
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2.9
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Hobby Lobby Customer Care
#1338250
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I was excited to have Hobby Lobby in our area. I wanted to support their business and their Christian stand..however, after two returns, don't feel that their policy is acceptable! The first one, I had no receipt and was told that they didn't even carry that material;...
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Hobby Lobby Customer Care
#1249222
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Hobby Lobby - Rudeness must be a qualification

Everytime I visit the Gainesville FL store I encounter nothing but rude employees. Regardless what you ask or need they act as if it's a huge issue. And don't dare try to make a refund..that must come out of their own pockets! (With receipt within 30days) For this to be a so called Christian based store it don't show in their employees!
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Product or Service Quality
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Hobby Lobby Customer Care
#1238301
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Tried to return with a receipt but store refused to take it even for merchandise credit.
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Anonymous
Anonymous

If the receipt is over 90 days then no they can't accept it. If It's without a receipt then they have to call to make sure we still have the item in stock, then refund it at t...

1.5
Product
Hobby Lobby Customer Care
#1222849
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On March 15th of this year I placed a framing order for two large pieces at the Hobby Lobby in Tupelo, MS. Lucky day for me , that was. I got to meet the single most sloth-like, mealy mouthed, inept girl I've ever met. Accuracy is one thing, but this poor girl took so...
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Anonymous
Anonymous

It's a possibility that the girl was new and in training. Frameshop is not an easy department and at times it can get extremely busy with customers shopping as they wait for t...

Anonymous
snoopy

Sloth-like girl with a bad attitude is probably NOT a team player like my ex coworker is where I previously quit working at in a hb store. There is so much dishonesty going on...

1.0
Product
Hobby Lobby Customer Care
#1222183
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Isnt Hobby Lobby going out of business or bankrupt?? Ive heard they have a lot of customer complaints here? I wouldnt shop here again...you are overpriced, bad customer relations & un-Christian. It seems your corporate values are negative & evident when one walks in...
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demians_soul_36
demians_soul_36

Please read my nightmare experience with this sick company, I am still dealing with this ridiculous and damaging situation that was brought on my , i hope I have the strength ...

1.0
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Hobby Lobby Customer Care
#1198426
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Yesterday, February 22, 2028 went with my daughter to the store in Route 9. My daughter had her two children in the cart, she was looking to buy some ceramics planters. Since I was there I grab a Christening card to send to my friend’s daughter. I took the card in my...
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Hobby Lobby Customer Care
#1196371
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I was shopping store 309 on 2/21/18.I made a purchase. I was also waiting for a respond from my customer re: color of cake. I ask the cashier to hold a couple of items while I waited for a responds. I left the store and shortly re-entered after I receive a text back...
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2.3
Product
Hobby Lobby Customer Care
I didn't like
  • Nothing done to correct the situation
  • Untrained employees
#1195354
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I am done shopping at hobby lobby. Just met the rudest young lady that is a manager in the Burleson Texas store. I use the term lady quite loosely. We have spent significant money in this store and will gladly spend that money at Michael's or Wal-Mart from now on. When...
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4.6
Product
Hobby Lobby Customer Care
I didn't like
  • Poor management
#1178982
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Hobby Lobby - Fraude. .took my stuff gave me bad exchange card..
How is it legal for them to do a reture take your a stuff then freez the card so you cant spend it thats fraude and even having all receipts say i committed fraude by giving them my phone number.. that was turnes off same day but working when they asked.because i...
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Anonymous
Anonymous

I feel your pain

Anonymous
Anonymous

After reading several reviews on this site, as well as multiple others, Hobby Lobby seems to have a lot of issues with suspecting and confronting their customers of possible t...

1.0
Product
Hobby Lobby Customer Care
#1170590
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