Product: Hobby Lobby Customer Care Clear all filters (49 of 49 reviews match)
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I’m never one to write a review but I’ve also never been treated In such a rude manner by someone who chose to work in CUSTOMER SERVICE!!! I’ve never been to a hobby lobby to buy fabric so not really sure if we’re supposed to cut the fabric since there was no one there...
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Anonymous
Jackie

I can't believe you took a scissors and were going to cut your own fabric. I would have rolled my eyes at you too. Do you go to Home Depot and cut your own wood too?

1.0
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Hobby Lobby Customer Care
#1128411
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I am looking forward to my next visit just to be assisted again but such an outstanding employee. Thank you Hobby Lobby not only for your store but for caring employees who actually like to help your customers. Sincerely, Linda Hirsch (541-974-6071) PS The store I...
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5.0
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Hobby Lobby Customer Care
#1117737
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Hobby Lobby has great products and such poor service. One must wait in line for a minimum of 30 minutes as there are only 2 lines open. Management at Hulen in Ft Worth came to answer phone, sees the long lines and totally ignores them. Another associate randomly picks...
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Hobby Lobby Customer Care
#1073176
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Hobby Lobby Customer Care Review

#995635
1.8
Details
Me, a friend, and her four year old daughter were looking around and one of the employees started to follow us around. Later on she accused us of stealing and also complained about my friends daughter leavening a few things in the wrong place. She is only four years old, she obviously didn't mean any harm.
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Hobby Lobby Customer Care Review

#990413
3.3
Details
Only one register for returns. Alot of employees and two register available. 20 minutes in line and had to leave store in Harlingen tx
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Hobby Lobby Customer Care Review

#924318
1.2
Details
Wow I went into hobby lobby today n there was only one individual that I know that nice there but the rest of people are so rude then I called customer service n they were horrible as well
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Advertised vs Delivered
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Delivery Service
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Exchange, Refund and Cancellation Policy
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Hobby Lobby Customer Care Review

#896204
The staff in Mankato is so rude, terrible customer service. Nobody says hi or Thank You, or may I help you.
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Very rarely do I find friendly or knowledgeable customer service at Hobby Lobby. I'm not going to pull the religion card here, but it certainly doesn't promote your highly advertised values. That's what is truly shameful and hypocritical. Signed, Someone who spends a...
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Anonymous
Anonymous

I work for Hobby Lobby, many of our employees are very knowledgable and helpful to our customers. Maybe it was justy at that particular Hobby Lobby?

2.9
Product
Hobby Lobby Customer Care
#1055637
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I went into the Hobby Lobby store in Brunswick Georgia. I found a board that was marked $4 the boards behind it was marked $40. I went to customer service to notify them that the price was marked wrong. The customer service representative argumentatively told me that...
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Anonymous
Anonymous

They legally do not have to honor that price because they don't have scanners they are not like all other retail stores...someone could have switched the price

3.0
Product
Hobby Lobby Customer Care
#1026685
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In the future I will happily pay a higher price before I will ever step foot in another hobby lobby store. The $30 is irrelevant to me... but a refusal by Hobby Lobby to offer me a gesture of good will to compensate me for my time and gas due to their extremely...
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1.9
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Hobby Lobby Customer Care
#1005977
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I just replaced her in the other line basically and was pissed. I wish I wasn't an artist and didn't have to shop here. I really do..I hate Hobby Lobby so much. i wish we had a Michael's in my city. Never had any problems with them when i lived in a city that had one....
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Anonymous
Anonymous

I work at Hobby Lobby and whenever someone gets called to open up another register, we are actually supposed to take the person who was next in line. Also at my store we've ha...

Anonymous
Anonymous

That customer was before you fair and square. When another cashier comes up to get the lines down, at any store, they should first take the customers that are already in line....

1.9
Product
Hobby Lobby Customer Care
#1003345
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We had the Hobby Lobby store in Lansing Mi store 362 to have some pictures framed and it was so easy and fast to have them done the called to let us know they where done and when we got there the pulled them out and made sure we where happy with the product which we...
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Anonymous
Anonymous

if you want david to get a pat on the back you may not want to express your great experience on a site called pissed consumer.

4.0
Product
Hobby Lobby Customer Care
I liked
  • Loved it what great people to work with
#990158
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Went to Hobby Lobby in Hemet, Califor ia this morning (1/4/17) and bout 75.00.worth of yarn. The woman who rang me up was African American with a bandana on and huge hoop earrings. She was super cute. As i was laying out my yarn i realized i grabbed two of the same...
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Anonymous
Anonymous

when I was at work just days after my mother died I had a similar problem with communication because I would burst into tears at embarrassing and inappropriate moments perhap...

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Hobby Lobby Customer Care
#985622
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I was always a fan of Des Moines Hobby Lobby on Army Post Rd until tonight. As I was checking out the door kept dinging as people were leaving as it did when I went to leave. My purchases were taken from me, I gave my keys to my husband stepped by the door again dinged...
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Anonymous
Anonymous

Sounds like this minimum wage dunce of an employee had seen one too many episodes of Cops Or were mistaking their cashier job for that of a TSA agent. I would have refused to...

Anonymous
Richard Marmolejo

Mr Anonymous, she is not lying, some Hobby Lobby storeshave sensormatic tags. i should know i worked for themfor 3 years..

Product
Hobby Lobby Customer Care
#974796
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