Product: Hobby Lobby Customer Care Clear all filters (59 of 59 reviews match)
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Isnt Hobby Lobby going out of business or bankrupt?? Ive heard they have a lot of customer complaints here? I wouldnt shop here again...you are overpriced, bad customer relations & un-Christian. It seems your corporate values are negative & evident when one walks in...
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demians_soul_36
demians_soul_36

Please read my nightmare experience with this sick company, I am still dealing with this ridiculous and damaging situation that was brought on my , i hope I have the strength ...

1.0
Product
Hobby Lobby Customer Care
#1198426
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Yesterday, February 22, 2028 went with my daughter to the store in Route 9. My daughter had her two children in the cart, she was looking to buy some ceramics planters. Since I was there I grab a Christening card to send to my friend’s daughter. I took the card in my...
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Hobby Lobby Customer Care
#1196371
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I was shopping store 309 on 2/21/18.I made a purchase. I was also waiting for a respond from my customer re: color of cake. I ask the cashier to hold a couple of items while I waited for a responds. I left the store and shortly re-entered after I receive a text back...
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2.3
Product
Hobby Lobby Customer Care
I didn't like
  • Untrained employees
  • Nothing done to correct the situation
#1195354
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I am done shopping at hobby lobby. Just met the rudest young lady that is a manager in the Burleson Texas store. I use the term lady quite loosely. We have spent significant money in this store and will gladly spend that money at Michael's or Wal-Mart from now on. When...
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4.6
Product
Hobby Lobby Customer Care
I didn't like
  • Poor management
#1178982
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Hobby Lobby - Fraude. .took my stuff gave me bad exchange card..
How is it legal for them to do a reture take your a stuff then freez the card so you cant spend it thats fraude and even having all receipts say i committed fraude by giving them my phone number.. that was turnes off same day but working when they asked.because i...
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Anonymous
Anonymous

I feel your pain

Anonymous
Anonymous

After reading several reviews on this site, as well as multiple others, Hobby Lobby seems to have a lot of issues with suspecting and confronting their customers of possible t...

1.0
Product
Hobby Lobby Customer Care
#1170590
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Hobby Lobby - Customer service training needed

For some reason the female employees at the Hobby Lobby at Bell and 8th Street have the worse attitude then any craft store I have ever been in. Maybe it reflects the management there. For a so called faith based company the employees generally are grouchy and contentious and are in serious need of customer service training. This was not a one time incident either. The employees are arrogant.
Product
Hobby Lobby Customer Care
#1167861
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Had something framed for over $200.While he did a good job, the man was so mean and impatient. I could not believe the stuff he was saying to myself and other customers waiting patiently. Very impatient, rude man. Customers were apologizing to him, trying to calm him...
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Hobby Lobby Customer Care
#1165541
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When attempting to make a return at HL I waited over 45 minutes, though there were only 7 people in line ahead of me.I asked for a manager when the line had not moved after nearly 20 minutes. The manager stated she could not open another register to help with returns...
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Anonymous
Anonymous

As a Hobby Lobby employee, I do know that sometimes it can take awhile to check out. The cashiers have to type in each merchandise by hand, so depending on how many items the ...

Product
Hobby Lobby Customer Care
I didn't like
  • No customer service at any level
  • Nothing done to correct the situation
#1163709
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On the 5th of this Month, December 2017 I was shopping at My Lake Havasu City Hobby Lobby in Arizona. I had several items in my shopping cart and had asked for assistance twice from two individuals who seemed to be hovering busily around me and acting strangely, they...
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demians_soul_36
demians_soul_36

I hope i have the strength and resources to take hobby lobby to court and get some Justice for what they have done ti my life

demians_soul_36
demians_soul_36

I wrote this complaint and have had no comments or been contacted by hobby lobby, my question is did i post this correctly?

Product
Hobby Lobby Customer Care
#1145262
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I’m never one to write a review but I’ve also never been treated In such a rude manner by someone who chose to work in CUSTOMER SERVICE!!! I’ve never been to a hobby lobby to buy fabric so not really sure if we’re supposed to cut the fabric since there was no one there...
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Anonymous
Jackie

I can't believe you took a scissors and were going to cut your own fabric. I would have rolled my eyes at you too. Do you go to Home Depot and cut your own wood too?

1.0
Product
Hobby Lobby Customer Care
#1128411
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