Product: Hobby Lobby Customer Care Clear all filters (56 of 56 reviews match)
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I am done shopping at hobby lobby. Just met the rudest young lady that is a manager in the Burleson Texas store. I use the term lady quite loosely. We have spent significant money in this store and will gladly spend that money at Michael's or Wal-Mart from now on. When...
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4.4
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Hobby Lobby Customer Care
I didn't like
  • Poor management
#1178982
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Hobby Lobby - Fraude. .took my stuff gave me bad exchange card..
How is it legal for them to do a reture take your a stuff then freez the card so you cant spend it thats fraude and even having all receipts say i committed fraude by giving them my phone number.. that was turnes off same day but working when they asked.because i...
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Anonymous
Anonymous

I feel your pain

Anonymous
Anonymous

After reading several reviews on this site, as well as multiple others, Hobby Lobby seems to have a lot of issues with suspecting and confronting their customers of possible t...

1.0
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Hobby Lobby Customer Care
#1170590
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Hobby Lobby - Customer service training needed

For some reason the female employees at the Hobby Lobby at Bell and 8th Street have the worse attitude then any craft store I have ever been in. Maybe it reflects the management there. For a so called faith based company the employees generally are grouchy and contentious and are in serious need of customer service training. This was not a one time incident either. The employees are arrogant.
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Hobby Lobby Customer Care
#1167861
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Had something framed for over $200.While he did a good job, the man was so mean and impatient. I could not believe the stuff he was saying to myself and other customers waiting patiently. Very impatient, rude man. Customers were apologizing to him, trying to calm him...
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Hobby Lobby Customer Care
#1165541
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When attempting to make a return at HL I waited over 45 minutes, though there were only 7 people in line ahead of me.I asked for a manager when the line had not moved after nearly 20 minutes. The manager stated she could not open another register to help with returns...
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Product
Hobby Lobby Customer Care
I didn't like
  • No customer service at any level
  • Nothing done to correct the situation
#1163709
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On the 5th of this Month, December 2017 I was shopping at My Lake Havasu City Hobby Lobby in Arizona. I had several items in my shopping cart and had asked for assistance twice from two individuals who seemed to be hovering busily around me and acting strangely, they...
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demians_soul_36
demians_soul_36

I wrote this complaint and have had no comments or been contacted by hobby lobby, my question is did i post this correctly?

Product
Hobby Lobby Customer Care
#1145262
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I’m never one to write a review but I’ve also never been treated In such a rude manner by someone who chose to work in CUSTOMER SERVICE!!! I’ve never been to a hobby lobby to buy fabric so not really sure if we’re supposed to cut the fabric since there was no one there...
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Anonymous
Jackie

I can't believe you took a scissors and were going to cut your own fabric. I would have rolled my eyes at you too. Do you go to Home Depot and cut your own wood too?

1.0
Product
Hobby Lobby Customer Care
#1128411
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I am looking forward to my next visit just to be assisted again but such an outstanding employee. Thank you Hobby Lobby not only for your store but for caring employees who actually like to help your customers. Sincerely, Linda Hirsch (541-974-6071) PS The store I...
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5.0
Product
Hobby Lobby Customer Care
#1117737
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Hobby Lobby has great products and such poor service. One must wait in line for a minimum of 30 minutes as there are only 2 lines open. Management at Hulen in Ft Worth came to answer phone, sees the long lines and totally ignores them. Another associate randomly picks...
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Hobby Lobby Customer Care
#1073176
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Very rarely do I find friendly or knowledgeable customer service at Hobby Lobby. I'm not going to pull the religion card here, but it certainly doesn't promote your highly advertised values. That's what is truly shameful and hypocritical. Signed, Someone who spends a...
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Anonymous
Anonymous

I work for Hobby Lobby, many of our employees are very knowledgable and helpful to our customers. Maybe it was justy at that particular Hobby Lobby?

2.9
Product
Hobby Lobby Customer Care
#1055637
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