Customer service

I’m never one to write a review but I’ve also never been treated In such a rude manner by someone who chose to work in CUSTOMER SERVICE!!! I’ve never been to a hobby lobby to buy fabric so not really sure if we’re supposed to cut the fabric since there was no one there to help us.

Finally Emily showed up to “help” us, she was so annoyed that we had the scissors to begin with and as we're giving her measurements she will not stop rolling her eyes at me.

Had to walk away and leave my husband to deal with her rude attitude. NEVER going back!!!

Product or Service Mentioned: Hobby Lobby Customer Care.

Reason of review: Poor customer service.

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There is a little bell where you can ring for customer service. Tell me after you cut the fabric were you going to write up a ticket to pay for it too.If you don't know how what to do in a store then ASK someone. Do you go to restaurants and cook your own food if a waitress does not help you immediately?Grow up.


I can't believe you took a scissors and were going to cut your own fabric. I would have rolled my eyes at you too. Do you go to Home Depot and cut your own wood too?

to Jackie #1622714

Actually, you can cut your own wood at Home Depot. Try again.

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