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I went to HL to get some last minute items which cost over $60. (I had previously spent over $100+ for the same event). I brought up a coupon on my phone for 40% off. I checked out but as I left, And I was looking at my receipt, I realized I had not been charged for an...
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Company wrote 0 public responses to the review from May 24, 2016.
Anonymous
Anonymous

Hahahahahahahahahaha!!!!!!!

Anonymous
Anonymous

Why do people always try to use how much they spend as a reason for wanting special treatment....policy applies to everyone no matter how much you spend...one coupon per day p...

#853741
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I am a 50 year old Hispanic male. I was followed by manager, assistant manager and employee around store like I was going to steal something. I have never been made to feel so uncomfortable and humiliated as these people did. What a horrible feeling to be singled out...
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Company wrote 0 public responses to the review from Feb 28, 2016.
Anonymous
Anonymous

If you are a police officer you should be fine with this. You do this all day.

Anonymous
Anonymous

You are supposed to *** your sombrero when you enter a store.

1.0
I didn't like
  • Poor management
  • How i was treated
#799269
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Hobby Lobby Coupon Review

I shop your store a lot. ..i was at the register and showed the cashier my coupon and she said im sorry i already rang you in...please, she could of offered to do something. ..i drive from out of town..i guess i should have returned my products and grabbed them again and made her look st my coupon first...thanks brendacf@windstream.com
Company wrote 0 public responses to the review from Jan 23, 2016.
2.0
Details
Customer service
Grimes, Iowa
#776432
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Hobby Lobby Manager Review

I used to be a loyal customer. My trust has been crushed. I had 2 employees lie to me in one day in Rapid City, SD store!! The first one broke my lamp and lied about it when confronted by another employee. And the manager Mark or Mike gave me another option, then went back on his word and wouldnt follow through with it. I left with no lamp and no replacement
Company wrote 0 private or public responses to the review from Dec 30, 2015.
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
#761071
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I had purchased $50.00 of flannel fabric. 3 separate yards were all crooked. The lady did a good job to measure but the fabric itself was crooked. I tried, tried to fix, fix...so finally took 2 back that I had not cut it all away. Explained...they could easily see...
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Company wrote 0 public responses to the review from Sep 15, 2014.
Anonymous
MJ

Your post was poorly written and difficult to read. The policy for fabric returns is that if the piece of fabric has been cut by the customer, it is not returnable. Why wou...

1.0
#534552
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I've been to the Arnold, Missouri store (at least) 3 times, and I have never had an employee approach me to ask if I needed help or if they could direct me. I have intentionally looked for help because I am unfamiliar with the store and employees make it a point...
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Company wrote 0 public responses to the review from Jun 14, 2012.
Anonymous
Etta in Missouri

Well, the customer service may \"non-existent\" at the store you were at but I know it is NOT that way at all stores. Maybe you are just looking for a reason to complain? We d...

#324842
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I usually love Hobby Lobby, besides the damage it does to my bank account, of course. I did not think it possible for this store to ever make me angry...but alas. This was my experience: yesterday, I had bought 3 things. One of the things got charged twice, but I only...
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Company wrote 0 private or public responses to the review from Nov 20, 2010.
Anonymous
GLG

Which Hobby Lobby is this? I had this happen to me before and they fixed it with no problems. I wonder if different managers have their own policies or something. Have you ...

Anonymous
Kahristahn

Sane Customer, I don\' think I understand your comment...\"I\'ve never heard of a store letting you do what you tried to do!\"..what are you referring to? The fact that I trie...

#208128
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Contact Hobby Lobby

Mailing Address:
Hobby Lobby Stores, Inc.
7707 S.W. 44th Street Hobby Lobby Stores, Inc. 7600 A SW 44th St. Oklahoma City, OK 73179
Oklahoma City, OK 73179
USA
Phone:
(800) 888-0321
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