Denver, Colorado

Today I went to the Denver Hobby Lobby.A location I often visit.

Although the store was not very busy there was a line at the checkout (~6 people). There was one very friendly cashier working hard and then another standing chatting with the security guard and a woman who looked like possibly a manager (she was wearing a red shirt instead of the uniform but had a hobby lobby card on a lanyard around her neck). The three were talking loudly about weekend plans and how they wanted to go home. People kept asking the other cashier if she was open but she just replied "no" and continued talking.

I was shocked!

Especially if the woman in the red was a manager.Where was the customer service?

Review about: Check Out.

Review #478052 is a subjective opinion of a user.

PRODUCT OR SERVICE Hobby Lobby Cashier
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Hobby Lobby?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Hickory, North Carolina, United States #817120

Awwwwwh you had to wait in a line?That is just unheard of!

I feel so incredibly sorry for you!I think the real problem is that you expect to get through a craft store like you would a McDonalds.

to Anonymous Fountain, Colorado, United States #847328 your name Mineva or are you Ms. Green? She likes to hang out on these sites and post bogus replies like you do.

Highlands Ranch, Colorado, United States #810295

Southern Colorado Hobby Lobby's have security guards because They is so frequent versus a boulder or fort Collins hobby lobby, not every employee is assigned to the cash register, the person who should have really been looking for your *** hanging out should have been the cashier who was checking, call her out on it next time.

Saint Louis, Missouri, United States #806330

The hobby lobby employee in red is most likely a customer service manager and cannot use a register. I'm thinking the other person may have not been a register operator or on a break


Security guard?Sounds like they where talking to a police officer and if a cashier was involved it was probably about fraudulent money.

I guess they are suppose to drop all legal disputes to satisfy you.You must be worth more them the legal system as a whole then.

Columbus, Ohio, United States #791236

Wow, hobby lobby has a security guard?!


Maybe, the other cashier was on break.Do you honestly expect somebody on their break to serve you?

I'm sure if the manager thought there were too many people in the line she would have opened a register. Six people in line isn't that big of deal.

If you didn't want to wait that long, you could could have left your items in the store and left, that would have been really easy to do.

to anonymous Fountain, Colorado, United States #847330

really poor customer service seems to be the case in every HL store across the US. Shoddy product from a shoddy wonder 128 have closed.

You May Also Like

V2 Cigarette - V2 Pro Series 3 half baked, leaky carts, deceitful customer service V2 Cigarette "I purchased a couple v2 Pro Series 3, wax cart, loose leaf cart and several e liquid carts. Not one of these items works properly or as advertised. Customer service..." Read more HotPriceTubs - HOT PRICE TUBS - WARNING, OURS WENT ON FIRE HotPriceTubs "We have been hit with HOT PRICE TUBS also, they sold us this hot but and informed us it had 1 year warranty, after they attended to put the various..." Read more Green Smoke Affiliate Account Cancelled Green Smoke "I have been selling GreenSmoke e-cigs as an affiliate for approximately 3 years. Toward the end of December, I was contacted by GreenSmoke saying my affiliate account was to be..." Read more Scentsy - DON'T get taken by the "Join us and start your own business for $99!" Scentsy "I live in the same city as Scentsy headquarters, in Meridian Idaho. I have 5 big complaints as a Scentsy consultant. 1. The people who work at Scentsy treat me..." Read more Forest River - Refused Warranty Repair for my Roof Forest River "In January of 2016 we sold our house and purchased a 5th wheel RV from Buddy Gregg. The sales experience was a good one with lots of promises such as..." Read more Cichic - 6-months of Waiting...and Then Some Cichic "I ordered a dress off this website and it said it would take "7-10 I choose the express shipping (2-3) days, which costed $20 dollars more. Guess I forgot..." Read more CCC Information Services - Vehicle Undervaluation CCC Information Services "I know that CCC Information Services Inc still practices unfair market valuation for vehicles. CCC Information Services has been involved in lawsuits and settlements in the past for under-valuing customers..." Read more TruGreen nightmare Trugreen "I am paying way to much for poor service! All I wanted was the crab grass killed and they couldn't even do that. Scott's was bought out by TruGreen and..." Read more