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Had something framed for over $200. While he did a good job, the man was so mean and impatient. I could not believe the stuff he was saying to myself and other customers waiting patiently. Very impatient, rude man. Customers were apologizing to him, trying to calm him...
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#1165541
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When attempting to make a return at HL I waited over 45 minutes, though there were only 7 people in line ahead of me. I asked for a manager when the line had not moved after nearly 20 minutes. The manager stated she could not open another register to help with returns...
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I didn't like
  • No customer service at any level
  • Nothing done to correct the situation
#1163709
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This was our first time in a Hobby Lobby Store although we had heard good things about them. The selection of merchandise is excellent!! However their customer service employees need work. They had many employees working but to get someone to help you, they seemed to...
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Anonymous
Anonymous

there is a sentence on the sign saying yellow sticker is your price, but they are so rude about it. She obviously didn't even bother to explain to you that the sign says yello...

3.4
#1161195
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Hobby Lobby - Customer service training needed

Hobby Lobby
#1167861
For some reason the female employees at the Hobby Lobby at Bell and 8th Street have the worse attitude then any craft store I have ever been in. Maybe it reflects the management there. For a so called faith based company the employees generally are grouchy and contentious and are in serious need of customer service training. This was not a one time incident either. The employees are arrogant.
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Hobby Lobby - Awful

Hobby Lobby
#1111768
2.9
Details
Stood in line for over 10 minutes as only one register was open. When it was my turn to be checked out, there were 2 ladies who never spoke to me, though they were laighing and joking with the cpuple in front of me. I was friendly to no avail. This Mother of a United Syates Narine will NEVER set foot in the store in Waco again.
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Decorative Letter Review

Hobby Lobby
#1031442
4.0
Details
I found some letters that i liked but they didnt have all tha ones i needed tha employee told me they should be getting more in on wed what she didnt tell until tha next time a came back was that those letters were being discontinued nor was there a discontinuing sign there either
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Hobby Lobby Customer Care Review

Hobby Lobby
#995635
1.8
Details
Me, a friend, and her four year old daughter were looking around and one of the employees started to follow us around. Later on she accused us of stealing and also complained about my friends daughter leavening a few things in the wrong place. She is only four years old, she obviously didn't mean any harm.
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
I bought a nice 16 x 20 frame at Hobby Lobby in Shreveport, on Dec. 30 2017. I needed a custom collage matt for six 4x6 prints surrounding one 4x4 print. I showed the framer a picture of one exactly like it that I had done a couple of years ago and stated redundantly...
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#1159269
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My daughter got a rocket for christmas from there and wanted a different one.So all i wanted was an exchange,they said they couldnt exchange without a reciept,that they would issue me a merchindise credit card and i would be able to use it after 24hrs.So the next day i...
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1.0
#1158687
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Dec 26,2017 - i came across countless items broken and for sale. I brought this issue up to two supervisors/store mgr. types and got the same response. "those thing happen", "that's why we have the items marked down"......weak coverups at best for outright FRAUD of the...
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Anonymous
Anonymous

That is not fraud stores sell broken merchandise at marked down prices all the time so get your info straight and {{REDACTED}} a favor and just shut the he!! Up

#1156072
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Bought a x-mass tree 2 years ago. After decorating it this year the lights went out. Called the store & we’re revered to the manufacturer. They sent replacement lights quickly BUT we were expected to dismantle the tree, remove the malfunctioning lights & rewire wither...
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1.0
#1152043
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Called Hobby Lobby about their 3 year warranty on their Christmas tree for both tree and lights and was informed that the local store will only honor a warranty for 90 days, and thereafter, you must deal with the manufacturer. I contacted the Manufacturer to file a...
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1.0
#1148311
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I went to the Christmas tree aisle and there was a gentleman whom I took for a manager up on a high ladder working with a display. I needed help/advice with how to replace a fuse in my tree plug when the lights at one level were not working. After waiting to get his...
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#1145958
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On the 5th of this Month, December 2017 I was shopping at My Lake Havasu City Hobby Lobby in Arizona. I had several items in my shopping cart and had asked for assistance twice from two individuals who seemed to be hovering busily around me and acting strangely, they...
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demians_soul_36
demians_soul_36

I wrote this complaint and have had no comments or been contacted by hobby lobby, my question is did i post this correctly?

#1145262
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