Hobby Lobby has great products and such poor service. One must wait in line for a minimum of 30 minutes as there are only 2 lines open. Management at Hulen in Ft Worth came to answer phone, sees the long lines and totally ignores them. Another associate randomly picks...Read more
They are too cheap to get a POS system, long lines. They manually enter all items in register. I only go there when I only need a few items because of this. They never enter everything in right. I'm usually over charged, but went today and I was under charged, take...Read more
I tried to return some items purchased at the Buford, GA Hobby Lobby at the Gainesville, HA Hobby Lobby. They would not accept them. The Gainesville store manager even lied to my face saying I didn't purchase one item at Hobby Lobby. It certainly was purchased at a...Read more
Short Review on October 31, 2016
The CUSTOMERS are the rude ones!
Hobby Lobby Manager Review
The manager Jeremy at the Duluth Hobby Lobby is great! He always provides great customer service anytime I shop there. He is always helpful to his employees and has the cleanest store. Kudos to Jeremy on being an awesome manager and having a great store to shop at!
Hobby Lobby Customer Care Review
Wow I went into hobby lobby today n there was only one individual that I know that nice there but the rest of people are so rude then I called customer service n they were horrible as well
Hobby Lobby Cashier Review
Hi I have been to your store 3 times love the store! Yhe lady (becky) at the cash register however, is very nasty and moody. I have been so lucky to have rung me up 3x and she seems she hates her job.
Friday, June 2, 2017 I have a number of complaints about store associates' attitudes at the Bridgeton, Missouri store, but I'm going to stick with the experience I had this evening for now. Just prior to the announcement at 7:45 that the store would be closing, a store...Read more
I have shopped at Hobby Lobby many times and really enjoyed the many treasures I found there so this review is strictly based on when there is a problem with an item and the customer service provided which was nil. I purchased a large picture and when it was hung on...Read more
I didn't like
- Company does not stand behind their product
I had got a Bob Ross oil paint brush and use it 2x's and it fell off the wooden stick...took it back and I could not find my sales slip. all I wanted was another one the same. Then manager told me he did not know what I did to it or what it was used on. The brush still...Read more
Westover, West Virginia
I didn't like
- Poor management
- Customer service
Ordered online flowers and two decorative tassels. Everything was sent poorly packaged. One tassel was nicely encased in a plastic tube . The 2nd tassel was put in the overlarge box loose. Not even wrapped in paper. The 2nd tassel fell apart and made a mess of the...Read more
I went into the Hobby Lobby store in Brunswick Georgia. I found a board that was marked $4 the boards behind it was marked $40. I went to customer service to notify them that the price was marked wrong. The customer service representative argumentatively told me that...Read more
I ordered online a galvanized milk can priced $39.99 originally but with 40% off it was $23.99 taxes were $2.16 & I was also charged $7.95 for standard shipping, which brought my total to $34.10 ! Ok that's all fine & good , I get the milk can (which I had ordered to...Read more
Hobby Lobby offers a 40% off coupon. On furniture and fabric, the items have two prices. One is the regular every day price, and the other is the made up never sold for price. Nevertheless, the discount is taken off the made up never sold for price. This makes the...Read more
Do you have something to say about Hobby Lobby? What happened? What can we help you with?