State: Texas City: Houston Clear all filters (12 of 456 reviews match)
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I was extremely disappointed by the staff (and another customer) at the hobby lobby in Georgetown, TX. I had found a large frame in the 90% off aisle that I was going to use as a photo prop. It was so large that it wouldn't fit in the cart so I took it to the cash...
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HateGreed
Anonymous

You should have paid for it before you left it up front. You should not have expected staff members to guard your potential purchase without considering how busy they are tak...

2.1
#807397
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i was at hobby lobby earlier today and stood in line to return something i bought unopened with the receipt for over 45 minutes and was told because i didnt have the credit card on me that i purchased the items with that i could not return the items, not even for store...
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#751203
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Every single time I come in this particular Hobby Lobby at 5744 Hwy 6 there is one checker and the line is backef up. There is a large hispanic lady, who I assume is the manager on duty, who is always talking to another store employee. A customer behind me commented...
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#663938
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Bought a christmas tree and the lights did not work. Attempted to exchange it but because my receipt was at my daughters in another town, I had a picture of the receipt on my phone, they would do NOTHING!The manager Porche was so rude. She avoided me and made me wait...
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Anonymous
Heartless

Xmas trees are seasonal and subject to different return guidelines. Most major retail places will not return or exchange seasonal items, especially with out a receipt.

#363723
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I picked up a small print from the framing department and was not allowed to carry it to the front to pay for it at the check out. The employee told me they were worried about me hurting myself from the glass if it broke. The store is full of large mirrors and picture...
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Anonymous
KevinRichards

They did the right thing, if you got cut due to your carelessness then your parents can sue the store.

Anonymous
Anonymous

Awww did u tell you're mommy? How rude of her to carry such a thing for you. Paranoid much? All HLs walk their custom orders up..the custom orders go towards payroll. Is it to...

#326259
Reply to reviews
I bought a pair of knitting needles from Hobby Lobby located at Cypress, TX 77433. One of the needles' tip got broken and fell off from the plastic needle only a few hours I opened the package. I then went back to the store and asked for refund or exchange. The cashier...
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Anonymous
Anonymous

Concerning lady leaving the comment against Hobby Lobby: She claims they, "went to business school", but then she says, "My speak fluent English with very slight accent." A...

Anonymous
Juliet

they are terrible there, their customer service skills are deplorable. for real horrible time go to the fabric section, you'll see poor customer service you've never seen anyw...

#281682
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I just visited the Hobby Lobby on FM529 in W. Houston. I found on the clearance isle some boxes of wedding flowers. The boxes varied in condition some good, some crushed and some open. The price tags varied from $3.99, $1.99 and $1.27. When I went to the cashier I...
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LadyScot
LadyScot

I am always amused at how non Christians are an expert on how Christians are supposed to behave.

Anonymous
KevinRichards

Even if you did not switch stickers you are a thief and scammer if you knew that the price was higher and demanded the lower price, so no sympathy for you. You certainly are ...

#249232
Reply to reviews
The parking lot has no sercurity cameras for the patrons safety or his employees saftey. The manager if ur car get broken n to his cop out is my hands r tied take it up with Tomball PD, Tomball PD will do NOTHING!!!! Wheres big bother when u need him. I am saying PARK...
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Anonymous
Anonymous

Hahahaha Patrick was funny! What a trip.

Anonymous
jen

Please hold off on any more posting, anywhere, until you can work on your grammar, spelling and use of full words.

#235693
Reply to reviews
Ms. Sue, an employee at hobby lobby #126 in Houston Tx ignored my question "Can you help me?" but she went ahead and took my fabric. I asked her how many feet are in a yard,she said "This is a yard." I said "but how many ft are in a yard?" she said "this is a yard." I...
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Anonymous
jessijaz

No wonder you wrote your comment anonymously. If you don\'t get it, then thats your problem. And yes I have issues, I have issues with people like that old woman with a bad an...

Anonymous
Anonymous

Jessijaz, you have issues. Not only do you not know how many feet are in a yard, but you don\'t even properly explain what happened! I work in the fabric department at a Hobby...

#219309
Reply to reviews

Hobby Lobby - No scanners at register

Hobby Lobby
#1071623
1.5
Details
They are too cheap to get a POS system, long lines. They manually enter all items in register. I only go there when I only need a few items because of this. They never enter everything in right. I'm usually over charged, but went today and I was under charged, take that Hobby Lobby.
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Hobby Lobby Checkout Review

Hobby Lobby
#813177
3.8
Details
Cashers never look up from registar. I go im there 3 times a week for yarn and have gotten over charged everytime. Going to start going to a differant location. Complaint about sawdust, the woodlands location.
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Noahs Ark Foam Craft Kit Review

Hobby Lobby
#811047
I love hobby lobby and love to support them. I purchased a Noah's ark foam craft for my daughters. When we got home we went to make them..... They literally smelled so horrible! They smelled like a car exhaust! It was overwhelming! I had to air them out on our porch. I will not be buying any foam crafts anymore! I know it isn't hobby lobby's issue, it's the manufacturer, but still! Gross!
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