Update by user Aug 27, 2015
Company addressing my concernd
Original review posted by user Aug 22, 2015
On Aug.21,2015, I and my son were WRONGLY ACCOSTED and ACCUSED,by the Asst Manager, Mr.Carwin Spearman at the Hobby Lobby Store #618 located at 1777 Boston Post Road, Milford, Ct., OF PILFERING ITEMS.
When we entered the store I had in a bag 2 items, WITH RECEIPT, I intended to return/exchange which were bought from the store on 8/18/15. While deciding, I TOOK OFF A SCOTCH TAPE FROM ONE OF THE ITEMS THAT WERE IN THE BAG. MEANWHILE MR SPEARMAN WAS WALKING DOWN THE AISLE. THAT WAS WHEN HE QUESTIONED WHAT I WAS TINKERING.
HE THEN COMMANDED ME TO RETURN THE ITEMS BEFORE I CONTINUE WITH MY SHOPPING!!! TO WHICH I RETORDED that he was PREEMTYING ON HOW I WISH TO DO MY SHOPPING. I REQUESTED TO SPEAK TO THE MANAGER, MR. PATRICKDIAZ, WHO ADMITTED THAT WE WERE TREATED VERY RUDELY AND PROFUSELY ASKED FOR DISPENSATION.
I ALSO TOLD HIM THST I WOULD RETURN ALL THE OTHER ITEMS I BOUGHT AND WILL NEVER AGAIN SHOP AT HOBBY LOBBY!I ALSO INTEND TO WRITE TO THE OWNERS AND WOULD PURSUE ACTION AS MY LEGAL & HUMAN RIGHTS HAVE BEEN VIOLATED.
emkitgee wrote the review because of poor customer service at Hobby Lobby and attached photo s. Reviewer claimed that he or she wants Hobby Lobby to offer any options to resolve the issue.
The most disappointing in user's experience was how i was treated. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.